Frequently Asked Questions
Everything you need to know about WellPath Prime
General Questions
What makes WellPath Prime different from other healthcare platforms?
WellPath Prime is specifically designed for concierge physicians, offering a comprehensive longevity platform that consolidates data from wearables, labs, and genetic insights into actionable patient recommendations. Unlike other platforms that take patients away from their primary care relationship, we strengthen the physician-patient bond.
What is longevity care?
Longevity care focuses on extending healthspan – the number of years you live in good health. It combines preventive medicine with cutting-edge science, using biomarkers, lifestyle data, and personalized interventions to optimize aging and reduce disease risk.
How does WellPath Prime work?
Our platform integrates data from lab work, wearables, genetic testing, and lifestyle factors to create comprehensive health profiles. AI-powered analytics generate personalized recommendations that physicians can review, customize, and deliver to patients through our intuitive interface.
For Physicians
How does the platform integrate with existing practice workflows?
Our platform seamlessly integrates with existing EMR systems and practice workflows, requiring minimal setup while providing maximum value through automated data analysis and recommendation generation. Implementation typically takes 2-4 weeks.
What type of training is required?
We provide comprehensive onboarding and training for all physicians and staff. Our platform is designed to be intuitive, with most physicians becoming proficient within the first week of use.
How do you ensure clinical accuracy?
All recommendations are generated using evidence-based protocols and are always reviewed and approved by the physician before delivery to patients. The platform serves as a clinical decision support tool, not a replacement for physician judgment.
What support do you provide?
We offer comprehensive support including initial setup, ongoing training, technical support, and clinical consultation. Our team includes practicing physicians who understand the unique needs of concierge practices.
For Patients
How do patients access their longevity plans?
Patients receive their personalized longevity plans through a user-friendly mobile app and web portal. They can track progress, view recommendations, and communicate with their physician directly through the platform.
What kind of data does WellPath Prime collect?
We integrate data from laboratory tests, wearable devices (fitness trackers, continuous glucose monitors), genetic testing, lifestyle questionnaires, and health assessments. All data is securely stored and HIPAA-compliant.
Is my health data secure?
Yes, we maintain the highest standards of data security with end-to-end encryption, HIPAA compliance, and SOC 2 certification. Your data is never shared with third parties without explicit consent.
What support do you provide?
We offer comprehensive support including initial setup, ongoing training, technical support, and clinical consultation. Our team includes practicing physicians who understand the unique needs of concierge practices.
How often are recommendations updated?
Recommendations are continuously updated as new data becomes available from your wearables and periodic lab work. Your physician will review and communicate significant changes or new recommendations.
Business & Pricing
What is the pricing model?
We use a direct physician billing model with scale pricing – more patients means lower per-patient costs. Physicians have complete flexibility in how they bill patients, giving you control over your revenue model.
What is the timeline for implementation?
We’re currently seeking beta test practices for our MVP launch in mid Q3. Implementation typically takes 2-4 weeks depending on practice size and integration requirements.
Do you offer white-label options?
Yes, our enterprise plan includes white-label options that allow you to brand the patient-facing applications with your practice’s identity.
What happens if I want to cancel?
We offer flexible contracts with no long-term commitments. All patient data remains accessible and can be exported if you choose to discontinue the service.
Still have questions?
Our team is here to help. Contact us for personalized answers.